Property Cleaning & Maintenance

Both. You can request an individual clean or maintenance job, or discuss weekly, fortnightly, monthly or tailored recurring arrangements for your home, business or managed properties.

Yes. We assist residential customers as well as commercial premises, landlords, property managers, builders and other property operators. If you manage multiple sites, we can discuss a coordinated service arrangement.

Yes. InspectCare welcomes enquiries for general household cleaning and basic yard maintenance for NDIS participants, including residents of Specialist Disability Accommodation (SDA) properties. We can discuss one-off or recurring services with participants, their nominees, support coordinators and accommodation managers, subject to the resident's approval and the agreed service scope.

NDIS-funded bookings may be possible where the participant has suitable funding and uses self-managed or plan-managed supports. InspectCare is not an NDIS-registered provider, so NDIA-managed NDIS-funded supports require a registered provider. We provide ordinary cleaning and property maintenance services, not personal care, Supported Independent Living (SIL) services or SDA provider services. Funding eligibility and invoicing arrangements should be confirmed before booking.

Often, yes. Tell us everything you need done and we'll assess whether the work can be grouped into a single visit or arranged through suitable providers. The scope and schedule will be confirmed before work begins.

Not necessarily. We can discuss approved access arrangements, including access via a property manager or authorised key holder. Optional key-holding arrangements may also be available by agreement.

Photographs and a brief completion update can be arranged as part of your service. This is particularly useful for landlords, property managers, commercial clients and owners who cannot attend in person. Reporting inclusions are confirmed when the job is arranged.

We confirm the agreed work and pricing before commencement. Any additional tasks, consumables, specialist services or larger waste removals can be quoted separately and require your approval before proceeding. Small green-waste removal may be included where expressly agreed.

No cleaning company can decide whether a bond is released; that decision rests with the relevant parties under the tenancy process. However, where our published bond-clean Re-clean Promise applies, we offer one return visit to address qualifying cleaning items reasonably missed within the original quoted scope.

How the Re-clean Promise works:

• Send us the agent's or property manager's checklist or exit report within 72 hours of handover.
• The promise covers one re-visit to re-clean qualifying items included in the original quote that were reasonably missed.
• It excludes new damage or wear, repairs, pest issues, items outside the quote, and areas made dirty again after our clean.
• Examples of excluded extras include carpet steam cleaning, high-access work and exterior windows at height unless specifically quoted.
• The property must be vacant, accessible and have working power and water for the re-clean.

We document the completed bond clean with timestamped photographs. Bond release cannot be guaranteed.

The Re-clean Promise is in addition to, and does not limit, your rights under the Australian Consumer Law.

We can discuss obtaining quotes and coordinating suitable trades for work outside our general maintenance scope, with your approval. Activities requiring licences or specialist qualifications must be carried out by appropriately authorised providers under the applicable arrangements.

Short-notice requests are welcome, although attendance depends on location, scope and current availability. Include your preferred date or deadline when enquiring so we can advise what is possible.

InspectCare services Brisbane and surrounding areas. The Gold Coast, Sunshine Coast and other South East Queensland locations may be considered on request, and travel charges may apply. Availability can vary by service and property location.